Last Updated: 2 March 2026
How We Keep Players Safe in Online Poker Games
Online poker games are directly linked to the security and integrity of the tables. With real money games, it’s always important to know that platforms are fully legitimate.
Our poker RNG is guaranteed in every hand, but it’s just one way we keep players safe. True legitimacy requires transparent games, secure transactions, and zero tolerance against cheating. But these might sound like buzzwords, so we’ll explain.
Here’s how CoinPoker handles game integrity for poker players.
Continuous & Proactive Investigation
Game integrity is our priority, not an afterthought.
Many platforms have a relaxed, reactive stance, only investigating after player complaints. We’re more interested in proactive detection.
Year-round, we maintain a proactive investigation policy against all threats. These include automated bots, RTA users, colluders, seat-scripters, and more. We aren’t waiting to hear about these threats after the damage is done; we’re aiming to prevent threats before players deal with them.
Thorough Handling of All Player Reports
If we receive a report, our team springs into action.
On some platforms, player reports are handled slowly, delaying solutions. CoinPoker acts immediately, with a dedicated team checking every report as quickly as possible. If you tell us about an issue, our team of data analysts, software engineers, experts, and former poker professionals thoroughly investigate it.
By acting immediately, we fix problems faster and reduce harm to our members who play by the rules. That’s what you expect, and that’s what we deliver.
State-of-the-Art Bot Detection Technology
Poker games are player versus player, human versus human.
The threat from poker bots is constantly evolving, with sophisticated programs trying to copy human play and steal from legitimate players.
Alongside expert oversight, we deploy state-of-the-art detection technology that leverages advanced AI to analyze every hand. We immediately flag non-human actions, unnatural decision-timing, and other telltale signs, protecting the integrity of the game.
Real-Time Assistance (RTA) Detection
Players should make decisions, not software.
Real-Time Assistance (RTA) software poses a significant threat by using external solvers to deliver perfect play, eliminating the element of human skill.
We maintain a zero-tolerance policy against RTA, using proprietary machine learning and behavior-analysis algorithms to detect unnatural patterns. We may publicly announce RTA bans to demonstrate our total commitment to a level playing field, as seen in Mario Mosböck’s X/Twitter announcement.
Constant Monitoring for Multi-Accounting
One player, one account.
Players using multiple accounts is a blatant violation of fairness and a way for players to try exploit bonuses or promotions. Other poker platforms either can’t detect multi-accounting or don’t see it as a threat, undermining the integrity of their games.
We choose to combat it actively. We can’t spill all the technical beans, but our continuous monitoring detects hidden connections between apparently separate accounts. This ensures a real, unique, verified player occupies every seat.
Deep Assessment for Player Collusion
Poker is not a team sport.
Collusion happens when players conspire to manipulate pots and share information, breaking the competitive spirit of poker. These users hope to go undetected, using soft play, chip dumping, sharing hole cards, and secretly working together in other ways.
To counter these strategies, we deploy industry-leading techniques that involve hand analysis and play patterns. Anyone found to be colluding faces account removal and permanent bans, all while being monitored to prevent re-offending.
Zero-Tolerance: Our Approach Toward Serious Violations
Misunderstandings and mistakes can sometimes happen across the poker world. In very specific situations, we provide clear opportunities for players to learn from mistakes and adjust their conduct. For initial and minor issues, players receive educational warnings or temporary bans.
However, when faced with deliberate or escalating abuse, such as organized collusion, chip dumping, or sophisticated RTA, we react with zero tolerance.
This decisive action includes the confiscation and redistribution of funds to affected players, as seen in our Terms & Conditions. We keep the future in mind when making any decisions. Any threat to our players is unacceptable, and that guides our actions.
Our goal, at all times, is to protect our players and the integrity of the game.
Responsible Gambling: Fully Supported by CoinPoker
Our commitment to Responsible Gambling is absolute. CoinPoker wants all players to enjoy a safe and balanced experience. We empower you with essential tools to proactively manage play, like self-exclusion options or game restrictions.
If you ever need support, our customer service team is ready to assist. We also encourage you to use local and international resources such as GamCare, GambleAware, or the ICRG.
CoinPoker is dedicated to your well-being and the healthy enjoyment of poker.
Choose a Site That Protects You. Choose CoinPoker
We pride ourselves on having one of the best Game Security teams in the industry. Being strong today requires improvement every day, so we’re not taking any breaks.
We’ll continue to keep online poker fair for everyone who takes a seat at CoinPoker. As you make bets, raises, and occasional folds, we’re working to keep games safe.
Game Integrity FAQs
We use proprietary software and analysis that flag unnatural behaviour, decision timing, and complex non-human play patterns.
CoinPoker allows static HUDs, but does not allow dynamic HUDs, which adjust and recalculate in real time.
We analyze digital fingerprints, device IDs, and behavioural data to uncover patterns and hidden connections between accounts.
Our deep assessment uses algorithms to analyze coordinated betting and unusual folding patterns across multiple players.
We have a dedicated Game Integrity team that uses advanced software and player reports to investigate all forms of foul play.
State-of-the-art tools and machine learning analyze hands to detect non-human patterns and perfect GTO play.
Yes, our dedicated team of ex-professionals and experts thoroughly investigates every player report.
Yes, we confiscate funds from cheaters and redistribute them to all affected, honest players.
You can make a detailed report to our customer service team, which will pass it on to our dedicated investigations team.